Igniting Workplace Enthusiasm

Success Stories

Team Member
Engagement
 Team Member Engagement
Leadership
Development 
Leadership Development
Sales
Effectiveness
Sales Effectiveness
 
Customer
Service
Customer Service
Presentation
Effectiveness
Presentation Effectiveness
Process
Improvement
Process Improvement
 
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Sample Solution Sets

Optimal results can be achieved using a comprehensive approach that includes initial assessments, possible training programs or configurable training modules and post-training measurements.
 
Below is a sample Solution Set that outlines the process. For more information on how we can assist you on developing the appropriate Solution Set for your team, click here to contact your Dale Carnegie Consultant.
 
 

Initial Assessments

Through the iMAP engagement process, Dale Carnegie Training provides a variety of assessment options that aid in uncovering and clarifying organization, performance, and competency gaps. Click here to see overviews and samples of the various assessment tools that Dale Carnegie can offer to you, your team, and your organization.
 
 

Development Opportunities

Complete Training Programs
Your company may not necessarily require a customized solution. Private, in-house classes can be arranged based on your organizational needs. Below is a sampling of the type of programs you may access.
  • Dale Carnegie Course: Effective Communications & Human Relations/Skills For Success
  • Sales Advantage
  • Leadership Training for Managers
  • High Impact Presentation
  • How to Communicate with Diplomacy & Tact
  • Confident, Assertive & in Charge: Developing the Attitudes of Leadership
  • How to Win Friends & Influence People in Business
  • Strictly Business: The Dale Carnegie Immersion Seminar
  • How to Sell Like a Pro
Configurable Training Modules
  • Coaching: Supportive and Directive Approaches
  • Conflict Management
  • Conflict Mediation
  • Dealing with Difficult Team Members
  • Delegation
  • Ending a Successful Team
  • Establishing an Effective Team
  • Handling Mistakes
  • Innovation
Self-Directed Learning
  • Read relevant leadership books - (review a recommended book list)
  • Review organization goals with senior managers
  • Review career goals with manager
  • Observe a successful manager in the organization
  • Observe a successful manager in another organization
  • Engage team members in innovation and decision making efforts
     

Measure Results

  • Post development assessment
  • Job related project completion
  • Measure completion of job requirements
  • Measure impact of production on organization goals

Curriculum Areas

The competencies taught through our iMAP process are delivered through six different curriculum areas. Select your area of interest below to learn more.
Team Member Engagement Leadership Development Sales
Effectiveness
Customer
Service
Presentation Effectiveness Process
Improvement

Talent Management White Paper Talent Management
Download White Paper

Succession Planning White Paper Succession Planning
Download White Paper

Employee Engagement White Paper Employee Engagement
Download White Paper

 

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